Privacy Policy

1. Introduction

jl998 Casino ("jl998", "we", "us", or "our") is committed to protecting the privacy and personal data of every player and visitor who uses the jl998 platform. We understand that when you share your personal information with us, you are placing trust in jl998, and we take that responsibility seriously.

This Privacy Policy describes the types of personal data jl998 collects, the purposes for which that data is used, the circumstances under which it may be shared with third parties, the security measures we employ to protect it, and the rights available to you as a data subject under Philippine law.

By registering an account with jl998, accessing the jl998 platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the jl998 platform.

This Privacy Policy should be read alongside jl998's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jl998.

2. Personal Data We Collect

jl998 collects the following categories of personal data from players and visitors:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact Data: Residential address in the Philippines (including city — whether you're in Manila, Cebu, Davao, Quezon City, Makati, or elsewhere), email address, and mobile phone number.
• Account Data: Username, encrypted password, account preferences, communication preferences, and account activity history.
• Financial Data: Payment method details (GCash account reference, Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank, or debit card details), deposit and withdrawal history, and account balance information. Note: jl998 does not store full card numbers; payment data is tokenised and handled in accordance with applicable security standards.
• Transaction Data: Details of all deposits, withdrawals, bets placed, games played, bonuses claimed, and other financial transactions conducted through your jl998 account.
• Technical Data: IP address, browser type and version, device type and operating system, time zone, screen resolution, and other technical identifiers collected automatically when you access the jl998 platform.
• Usage Data: Information about how you use the jl998 platform, including pages visited, games played, session duration, click patterns, and navigation paths.
• Communications Data: Records of communications between you and jl998 support, including live chat transcripts, email correspondence, and any feedback or complaints submitted.
• Verification Data: Copies of identity documents, proof of address, and proof of payment method ownership submitted during the KYC (Know Your Customer) verification process.

3. How We Collect Your Data

jl998 collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the jl998 platform.
• Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud service providers; and, where applicable, data from payment processors in connection with deposit and withdrawal transactions.
• Regulatory Sources: In certain circumstances, jl998 may receive data from regulatory authorities or law enforcement agencies in connection with its legal and compliance obligations.

4. How We Use Your Personal Data

jl998 uses your personal data for the following purposes:

• Account Management: To register and maintain your jl998 account, verify your identity, and manage your account preferences and settings.
• Service Delivery: To provide access to jl998's games, process deposits and withdrawals, administer bonuses and promotions, and deliver customer support.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and gaming regulatory requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the jl998 platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Communications: To send you transactional communications (such as deposit confirmations and withdrawal notifications), service updates, and, where you have consented, promotional communications about jl998 offers and new games.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jl998 platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with jl998's operations.

5. Legal Basis for Processing

jl998 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving promotional communications or the processing of sensitive personal information.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and jl998 — including account registration, game access, and payment processing.
• Legal Obligation: Where processing is necessary for jl998 to comply with a legal obligation under Philippine law, including AML regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate Interests: Where processing is necessary for jl998's legitimate interests, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and service improvement activities.

6. Sharing Your Personal Data

jl998 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Service Providers: Third-party companies that provide services to jl998, including payment processors, identity verification providers, fraud prevention services, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on jl998's instructions and in accordance with applicable data protection law.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, regulatory bodies (including PAGCOR where applicable), and law enforcement authorities where jl998 is required by law to disclose your data, or where disclosure is necessary to prevent or detect crime.
• Professional Advisers: Lawyers, auditors, and other professional advisers where necessary for jl998 to obtain professional advice or in connection with legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jl998's business, your personal data may be transferred to the relevant third party as part of that transaction, subject to equivalent data protection obligations.

All third parties with whom jl998 shares personal data are required to maintain appropriate security measures and to process your data only for the specified purposes and in accordance with applicable Philippine data protection law.

7. Cookies and Tracking Technologies

jl998 uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support security and fraud prevention functions. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the operation of the jl998 platform, including session management and security functions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language preferences and game display options.
• Analytical Cookies: Used to collect anonymised data about how players use the jl998 platform, helping us identify areas for improvement.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorised access to player accounts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl998 platform.

8. Data Security

jl998 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl998 platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Access controls ensuring that only authorised jl998 personnel can access personal data, on a strict need-to-know basis;
• Regular security assessments and penetration testing of the jl998 platform;
• Staff training on data protection obligations and information security best practices.

While jl998 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your jl998 login credentials confidential and for notifying jl998 immediately if you suspect any unauthorised access to your account.

9. Data Retention

jl998 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Accounts: Personal data associated with an active jl998 account is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, jl998 retains personal data for a minimum of five (5) years in accordance with Philippine AML regulations and gaming regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications: Support communications and correspondence are retained for a minimum of three (3) years.

Where personal data is no longer required for any lawful purpose, jl998 will securely delete or anonymise it in accordance with its data retention procedures.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jl998:

To exercise any of the above rights, please contact jl998's Data Protection Officer using the contact details in Section 13 below. jl998 will respond to all data rights requests within thirty (30) days of receipt, in accordance with RA 10173.

11. Children's Privacy

The jl998 platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. jl998 does not knowingly collect personal data from persons under the age of 21.

If jl998 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with jl998, please contact our support team immediately.

12. Changes to This Privacy Policy

jl998 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, jl998 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the jl998 platform following any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jl998 protects your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jl998's handling of your personal data, please contact our Data Protection Officer:

jl998 support is available 24 hours a day, 7 days a week. We aim to acknowledge all data-related enquiries within 48 hours and to provide a full response within 30 days.

If you are not satisfied with jl998's response to your data rights request or complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines.